Terms of service

Terms of Service

Effective Date: 4 November 2026

1. Introduction

Welcome to FoujiCart!

These Terms of Service govern your access to and use of our website, products and services.

Throughout these Terms, the words "we", "us" and "our" refer to FoujiCart.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies.

If you do not agree with these terms, please do not use our website.

2. Eligibility and Customer Accounts

By using our website, you confirm that:

  • You are legally eligible to enter into a purchase transaction.

  • The information provided by you is accurate and complete.

  • You will maintain the confidentiality of your account credentials.

  • You will not use another person's account without permission.

You are responsible for all activities carried out through your account.

3. Products and Product Information

FoujiCart makes reasonable efforts to display accurate product descriptions, images, prices and specifications.

However:

  • Actual product colours may vary slightly due to screen settings.

  • Product packaging may differ from displayed images.

  • Product availability may change without prior notice.

  • Product specifications are subject to manufacturer updates.

We aim to ensure that all products meet the descriptions and applicable quality requirements.

4. Orders and Order Acceptance

When you place an order on FoujiCart, you submit a request to purchase the selected products.

  • Orders are subject to availability and confirmation.

  • You will receive an order confirmation through the contact details provided.

  • We reserve the right to cancel orders in cases of incorrect pricing, suspected fraud, stock unavailability or other valid reasons, subject to applicable law.

  • If payment has already been received for a cancelled order, an applicable refund will be initiated.

  • Customers should carefully verify their shipping address and contact information before placing an order.

5. Pricing and Payments

All product prices will be displayed in Indian Rupees (INR).

FoujiCart may offer different payment options, including:

  • UPI Payments

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Cash on Delivery (COD), where available.

All payments must be made through the payment methods available at checkout.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

FoujiCart reserves the right to update product prices and promotional offers.

However, the price applicable to an accepted order will be handled according to applicable law and the order confirmation.

6. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and eligible orders.

Customers are requested to:

  • Provide a valid mobile number and delivery address.

  • Keep the exact or required payment amount ready.

  • Accept the delivery when the order arrives.

Repeated refusal of COD orders without a valid reason may result in restrictions on future COD purchases, subject to applicable law.

7. Shipping and Delivery

FoujiCart aims to deliver orders within the estimated delivery period displayed during checkout.

Delivery timelines may vary depending on:

  • Delivery location.

  • Product availability.

  • Courier partner services.

  • Weather and transportation conditions.

Free shipping is available on eligible orders of ₹499 and above, subject to the conditions displayed on our website.

Customers will be responsible for providing accurate delivery information.

Any delivery-related issue should be reported to our customer support team.

8. Cancellation, Returns and Refunds

Customers may request order cancellation before dispatch, subject to applicable conditions.

Returns, exchanges and refunds will be governed by our Return and Refund Policy.

Customers are advised to read our Return and Refund Policy before placing an order.

Nothing in these Terms limits any rights available to customers under applicable Indian consumer protection laws.

9. Intellectual Property

All website content, including:

  • FoujiCart name and logo.

  • Website design and layout.

  • Text, graphics and images.

  • Product descriptions and promotional content.

is owned by FoujiCart or its respective licensors, unless otherwise stated.

No person may copy, reproduce, distribute or commercially use our website content without prior written permission.

10. Prohibited Activities

Customers must not:

  • Use our website for illegal activities.

  • Provide false or misleading information.

  • Attempt to damage or disrupt website operations.

  • Attempt unauthorized access to our systems.

  • Use our website to distribute harmful software.

  • Violate the intellectual property rights of others.

  • Engage in fraudulent payment or ordering activities.

We reserve the right to take appropriate action against violations, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links or services provided by third parties, including payment gateways and delivery partners.

These services may operate under their own terms and privacy policies.

FoujiCart is not responsible for independent third-party websites or services, except to the extent required under applicable law.

12. Privacy and Personal Information

We respect your privacy.

Customer information may be collected and processed for:

  • Order processing and delivery.

  • Payment processing.

  • Customer support.

  • Account management.

  • Fraud prevention.

  • Service improvements.

Your personal information will be handled in accordance with our Privacy Policy and applicable Indian data protection laws.

13. Limitation of Liability

FoujiCart will make reasonable efforts to maintain the availability and proper functioning of its website.

However, temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability or customer rights that cannot legally be excluded or limited under applicable Indian law.

14. Force Majeure

FoujiCart will not be responsible for delays caused by circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, transportation disruptions or other unforeseen events.

We will make reasonable efforts to minimise any resulting inconvenience to customers.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of India.

Any disputes arising from the use of our website or purchase of products will be handled by the competent courts and authorities in accordance with applicable Indian laws.

Nothing in this section restricts any consumer rights or remedies available under Indian law.

16. Changes to Terms of Service

FoujiCart reserves the right to update or modify these Terms of Service when necessary.

Any changes will be published on this page.

Customers are encouraged to review this page periodically.

Continued use of our website after updates will be subject to applicable law.

17. Contact Information

For any questions, complaints or assistance regarding these Terms of Service, please contact us:

Brand Name: FoujiCart

Email: Support@foujicart.com

Website: www.foujicart.com

Our customer support team will assist you with your queries.

FoujiCart – Quality and Honour

Shop Smart. Shop with Pride.